Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Scope
These terms govern purchases made through this store’s online catalogue for delivery within Canada. By placing an order you agree to the terms outlined here, together with any product-specific information presented on the item’s product page at the time of purchase.
Order acceptance and processing
Order fulfilment is subject to product availability and standard order processing. Orders are typically processed within 1–3 business days. Processing means we prepare the items for shipment; processing times do not include transit time. We may refuse or cancel an order for reasons such as unavailable stock or a pricing error, in which case we will notify you and any paid amounts will be refunded.
Pricing and taxes
Prices for items are shown on their respective product pages. Applicable taxes are calculated at checkout. Where an advertised price is incorrect due to a typographical error or system error, we reserve the right not to honour the incorrect price. We will notify you if such a situation affects your order.
Shipping and delivery
We ship within Canada. Typical in-Canada transit estimates are 3–7 business days following order processing. Shipping charges are indicated at checkout; the store currently applies free shipping for orders within Canada. Transit times are estimates and can vary due to carrier conditions and external factors.
Returns, refunds and exchanges
You may return most items by mail within 30 days of delivery. The store covers return postage for standard change-of-mind returns. Returned items must be in a resalable condition unless the return relates to damaged, defective or incorrect goods. Refunds are issued after we receive and inspect the returned item; allow up to 7 days for the refund to be processed. Original shipping charges may be refundable in accordance with the store’s policies and applicable consumer rights.
Limitation of liability
The store sells consumer goods for typical household use. To the fullest extent permitted by law, the store’s liability for any loss or damage arising out of or in connection with the purchase or use of products is limited to the purchase price of the items. This limitation does not affect statutory rights that cannot be excluded or limited by law.
Contact and support
For questions about these terms or your order, contact customer service during support hours: AM 8：00-PM 6:00. Phone contact is available via the store phone shortcode: +1 4378292505. We aim to respond promptly during our published hours.
Independent retailer
bloonballon is an independent online retailer. Brand and product names identify merchandise and do not mean this store is the manufacturer or the official brand website. Contact: [email protected].
